Azul Esmeralda
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Azul Esmeralda

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Pet-friendly
Hotel
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Hotel Azul Esmeralda, El Azufre, Mexico

Pet policy at Azul Esmeralda

Pets on request

Pets are allowed only by prior arrangement. Contact the property before you book.

About

Comfortable Accommodations

Azul Esmeralda in El Azufre offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and free toiletries.

Dining Experience

The family-friendly restaurant serves Mexican cuisine with brunch, lunch, dinner, high tea, and cocktails. Guests can enjoy meals on the terrace or balcony with river views.

Leisure Facilities

The hotel features a year-round outdoor swimming pool with a view, sun terrace, and open-air bath. Additional amenities include a fitness centre, sauna, and free on-site private parking.

Location and Services

Located 75 km from Carlos Rovirosa Pérez Airport, Azul Esmeralda provides private check-in and check-out, a 24-hour front desk, daily housekeeping, and a tour desk.

Check Availability

Select your dates and number of guests to see available rooms and pricing

Rooms

Double Room

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Area16 sq m
GuestsSleeps 2
Bed1 Double bed

Pet-friendlyTwin Room

Twin Room

Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features air conditioning, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Area16 sq m
GuestsSleeps 3
Bed2 Double beds

Pet-friendlyDouble Room with Pool View

Double Room with Pool View

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, a safe deposit box, a flat-screen TV and river views. The unit has 1 bed.
Area16 sq m
GuestsSleeps 2
Bed1 Large bed (King size)

Pet-friendlyQueen Room with Balcony

Queen Room with Balcony

The spacious double room features air conditioning, a safe deposit box, a balcony with river views as well as a private bathroom boasting a shower. The unit has 1 bed.
Area25 sq m
GuestsSleeps 2
Bed1 Extra-large double bed (Super-king size)

Pet-friendlySuperior King Room

Superior King Room

The spacious double room offers air conditioning, a safe deposit box, a terrace with river views as well as a private bathroom boasting a shower. The unit has 1 bed.
Area25 sq m
GuestsSleeps 2
Bed1 Extra-large double bed (Super-king size)

Amenities

General

Pets allowedPets allowedNon-smoking roomsNon-smoking roomsFacilities for disabled guestsFacilities for disabled guestsFamily roomsFamily roomsSafety deposit boxSafety deposit boxAllergy-free roomAllergy-free roomNon-smoking throughoutNon-smoking throughoutAir conditioningAir conditioningWiFi available in all areasWiFi available in all areas

Services

Room serviceRoom service24-hour front desk24-hour front deskAirport shuttleAirport shuttleLaundryLaundryCurrency exchangeCurrency exchangePacked lunchesPacked lunchesTour deskTour deskPrivate check-in/check-outPrivate check-in/check-outShuttle service (additional charge)Shuttle service (additional charge)Trouser pressTrouser pressAirport shuttle (additional charge)Airport shuttle (additional charge)Daily housekeepingDaily housekeepingShuttle serviceShuttle service

Food & drink

RestaurantRestaurantWine/champagneWine/champagne

Internet

Internet servicesInternet servicesWiFiWiFiFree WiFiFree WiFi

Parking

ParkingParkingFree parkingFree parkingParking on siteParking on sitePrivate parkingPrivate parking

Transport

Airport pick upAirport pick upAirport drop offAirport drop off

Activities

Open-air bathOpen-air bath

Pool & wellness

Pool with viewPool with viewShallow endShallow endSwimming poolSwimming pool

Outdoors

TerraceTerraceOutdoor poolOutdoor poolSun terraceSun terraceOutdoor pool (all year)Outdoor pool (all year)

Reception

Invoice providedInvoice provided

Accessibility

Wheelchair accessibleWheelchair accessibleToilet with grab railsToilet with grab rails

Safety & security

24-hour security24-hour securityKey accessKey accessSecurity alarmSecurity alarmSmoke alarmsSmoke alarmsCCTV in common areasCCTV in common areasCCTV outside propertyCCTV outside propertyFire extinguishersFire extinguishersStaff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authoritiesShared stationery such as printed menus, magazines, pens, and paper removedShared stationery such as printed menus, magazines, pens, and paper removedHand sanitizer in guest accommodation and key areasHand sanitizer in guest accommodation and key areasProcess in place to check health of guestsProcess in place to check health of guestsFirst aid kit availableFirst aid kit availableAccess to health care professionalsAccess to health care professionalsThermometers for guests provided by propertyThermometers for guests provided by propertyFace masks for guests availableFace masks for guests available

Cleanliness & health measures

Use of cleaning chemicals that are effective against CoronavirusUse of cleaning chemicals that are effective against CoronavirusLinens, towels and laundry washed in accordance with local authority guidelinesLinens, towels and laundry washed in accordance with local authority guidelinesGuest accommodation is disinfected between staysGuest accommodation is disinfected between staysGuest accommodation sealed after cleaningGuest accommodation sealed after cleaningPhysical distancing in dining areasPhysical distancing in dining areasContactless check-in/check-outContactless check-in/check-outCashless payment availableCashless payment availablePhysical distancing rules followedPhysical distancing rules followedScreens or physical barriers placed between staff and guests in appropriate areasScreens or physical barriers placed between staff and guests in appropriate areasAll plates, cutlery, glasses and other tableware have been sanitizedAll plates, cutlery, glasses and other tableware have been sanitizedGuests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stayBreakfast takeaway containersBreakfast takeaway containersDelivered food is securely coveredDelivered food is securely covered

Reviews

3-star Hotel

Policies

Check-in

Check-in start time: 15:00; end time: 22:00

Check-out

Check-out start time: 11:30; end time: 12:00

Age Restriction

Guests must be 18 or older to check in.

Pets

Pets may be allowed, but only if requested in advance; fees may apply.

Cancellation and Prepayment

Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.

Important Information

This property will not accommodate hen, stag or similar parties.

Frequently Asked Questions about Azul Esmeralda

Yes, but pets are only allowed at Azul Esmeralda with prior approval from the property. Contact Azul Esmeralda before booking to confirm that your dog can stay and whether any fees or restrictions apply.

Pet fees at Azul Esmeralda may depend on prior approval from the property. Contact Azul Esmeralda before booking to confirm whether your dog is accepted and whether a pet fee or deposit will apply.

DogPack does not currently list a dog park within 10 km of Azul Esmeralda. Explore dog parks in El Azufre on DogPack’s Explore tab to find more options.

Pet supervision rules vary by property, and Azul Esmeralda may not allow dogs to be left unattended in guest rooms. Check the hotel’s pet policy or ask the property at check-in before leaving your dog alone.

Check-in at Azul Esmeralda starts at 15:00, and check-out is by 12:00. Contact the property in advance if you need an early check-in or late check-out.

DogPack does not currently list a veterinary clinic within 25 km of Azul Esmeralda. Explore vets in El Azufre on DogPack, or ask the hotel for the nearest veterinary clinic or emergency vet.

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