El Pontifical
1/3

El Pontifical

  • 8.1
  • 565 reviews

  • Preferred

Pet-friendly
Hotel
booking pin

Calle del Río Henares, 3, Los Santos de la Humosa, Spain

Pet policy at El Pontifical

Pets on request

Pets are allowed only by prior arrangement. Contact the property before you book.

About

El Pontifical is a 17th-century historic hotel where time slows down. Set within a building rich in character and history, it offers a calm and authentic experience for guests who value tranquillity, heritage, and thoughtful details. Our restaurant embraces honest, carefully crafted cuisine, inspired by quality ingredients and the pleasure of sharing a table without hurry. Every stay and every meal at El Pontifical is an invitation to enjoy the present moment, surrounded by warmth, serenity, and a true sense of place. Our location is only 40 minutes from Madrid and 30 minutes from Barajas Airport, while Alcalá de Henares is just 20 minutes away. The rooms in El Pontifical have wooden floors, beamed ceilings and brick walls. All have air conditioning, TV and modern, private bathrooms. Children under 10 stay for free when using existing bedding. El Pontifical has a restaurant offering traditional dishes from the area. Guests can also dine outside on the terrace. There is also a bar.

Check Availability

Select your dates and number of guests to see available rooms and pricing

Rooms

Double Room with Balcony

This comfortable, heated room includes a balcony, TV and private bathroom.
Area12 sq m
GuestsSleeps 2
Bed1 Double bed

Superior Double Room

This large room has a balcony with mountain views, a TV and a private bathroom.
Area16 sq m
GuestsSleeps 2
Bed1 Double bed

Pet-friendlySuite

Suite

Has 2 balconies, mountain views and a bathroom with a shower and a hydromassage bath.
Area22 sq m
GuestsSleeps 2
Bed1 Large bed (King size)

Pet-friendlyDouble Room

Double Room

This double room is air-conditioned and has a private bathroom, parquet floors, a wardrobe and a patio. The unit has 1 bed.
Area14 sq m
GuestsSleeps 2
Bed1 Double bed

Pet-friendlyQueen Room with Garden View

Queen Room with Garden View

This air-conditioned double room features a private bathroom, a wardrobe, parquet floors as well as a patio. The unit offers 1 bed.
Area13 sq m
GuestsSleeps 2
Bed1 Double bed

Amenities

General

Pets allowedPets allowedNon-smoking roomsNon-smoking roomsHeatingHeatingNon-smoking throughoutNon-smoking throughoutAir conditioningAir conditioning

Services

Meeting/banquet facilitiesMeeting/banquet facilitiesExpress check-in/check-outExpress check-in/check-outTour deskTour deskFax/photocopyingFax/photocopyingPrivate check-in/check-outPrivate check-in/check-outShared lounge/TV areaShared lounge/TV areaDaily housekeepingDaily housekeepingPet bowlsPet bowls

Food & drink

RestaurantRestaurantBarBarBreakfast in the roomBreakfast in the roomSpecial diet menus (on request)Special diet menus (on request)Kids' mealsKids' mealsWine/champagneWine/champagne

Internet

Internet servicesInternet servicesWiFiWiFiFree WiFiFree WiFi

Parking

ParkingParkingFree parkingFree parkingPrivate parkingPrivate parkingParking garageParking garage

Activities

Golf course (within 3 km)Golf course (within 3 km)HikingHikingHorse ridingHorse ridingThemed dinner nightsThemed dinner nightsHappy hourHappy hour

Outdoors

Sun terraceSun terraceOutdoor furnitureOutdoor furniture

Reception

Invoice providedInvoice provided

Safety & security

Security alarmSecurity alarmSmoke alarmsSmoke alarmsCCTV in common areasCCTV in common areasFire extinguishersFire extinguishersStaff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authoritiesShared stationery such as printed menus, magazines, pens, and paper removedShared stationery such as printed menus, magazines, pens, and paper removedHand sanitizer in guest accommodation and key areasHand sanitizer in guest accommodation and key areasFirst aid kit availableFirst aid kit availableFace masks for guests availableFace masks for guests available

Cleanliness & health measures

Use of cleaning chemicals that are effective against CoronavirusUse of cleaning chemicals that are effective against CoronavirusLinens, towels and laundry washed in accordance with local authority guidelinesLinens, towels and laundry washed in accordance with local authority guidelinesGuest accommodation is disinfected between staysGuest accommodation is disinfected between staysGuest accommodation sealed after cleaningGuest accommodation sealed after cleaningPhysical distancing in dining areasPhysical distancing in dining areasFood can be delivered to guest accommodationFood can be delivered to guest accommodationContactless check-in/check-outContactless check-in/check-outCashless payment availableCashless payment availablePhysical distancing rules followedPhysical distancing rules followedAll plates, cutlery, glasses and other tableware have been sanitizedAll plates, cutlery, glasses and other tableware have been sanitizedGuests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay

Other

Board games/puzzlesBoard games/puzzles

Reviews

8.1

Guests rate this property 8.1/10 based on 565 reviews.

Policies

Check-in

Check-in start time: 14:00; end time: 22:00

Check-out

Check-out start time: 06:00; end time: 11:00

Age Restriction

Guests must be 18 or older to check in.

Pets

Pets may be allowed, but only if requested in advance; fees may apply.

Cancellation and Prepayment

Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.

Important Information

Guests arriving after 20:00 are kindly requested to inform the hotel of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel in advance using the contact details found on the booking confirmation. Please note that restaurant closes weekly on Monday, Tuesday as well as Sunday nights.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Accommodation License Number

RM10069

Frequently Asked Questions about El Pontifical

Yes, but pets are only allowed at El Pontifical with prior approval from the property. Contact El Pontifical before booking to confirm that your dog can stay and whether any fees or restrictions apply.

Pet fees at El Pontifical may depend on prior approval from the property. Contact El Pontifical before booking to confirm whether your dog is accepted and whether a pet fee or deposit will apply.

Yes. The closest dog park to El Pontifical is Parque canino Los Santos de la humosa, 1 km away. Explore more dog parks in Los Santos de la Humosa on DogPack’s Explore tab.

Pet supervision rules vary by property, and El Pontifical may not allow dogs to be left unattended in guest rooms. Check the hotel’s pet policy or ask the property at check-in. If you need care for your dog while you are out, the closest dog daycare is The Dog Flow-Madrid, 6.4 km away.

Check-in at El Pontifical starts at 14:00, and check-out is by 11:00. Contact the property in advance if you need an early check-in or late check-out.

The closest veterinary clinic to El Pontifical is Kiwoko - Torrejón de Ardoz, 19 km away. Check the clinic’s opening hours before visiting, especially if you need urgent or emergency care.

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