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Playa Viva
Pet-friendly
Resort
Playa Viva, Juluchuca, Mexico
Pet policy at Playa Viva
Pets on request
Pets are allowed only by prior arrangement. Contact the property before you book.
About
Exceptional Facilities
Playa Viva in Juluchuca offers spa facilities, a year-round outdoor swimming pool, hot tub, and wellness packages. Guests can enjoy a fitness centre, yoga classes, and film nights.Comfortable Accommodations
Rooms feature private bathrooms with walk-in showers, garden or sea views, air-conditioning, and free toiletries. Additional amenities include terraces, balconies, and interconnected rooms.Dining Experience
The resort provides a family-friendly restaurant with traditional and romantic ambience, offering vegetarian, vegan, gluten-free, and dairy-free options. A bar and outdoor seating area enhance the dining experience.Prime Location
Located 35 km from Ixtapa-Zihuatanejo International Airport, Playa Viva offers a private beach area and beachfront access. Nearby attractions include the Mayan ruins of Tulum and the Cenote Azul.Check Availability
Select your dates and number of guests to see available rooms and pricing
Rooms
Small Double or Twin Room
Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower. The twin/double room features parquet floors and provides a wardrobe, a safe deposit box and garden views.
19 sq m
Sleeps 2
1 Extra-large double bed (Super-king size), 2 Single beds, 1 Extra-large double bed (Super-king size)Deluxe Suite
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features parquet floors, a sofa, a wardrobe, a safe deposit box as well as garden views. The unit has 3 beds.
45 sq mSleeps 41 Single bed, 1 Extra-large double bed (Super-king size)Double or Twin Room
The spacious twin/double room offers a wardrobe and a safe deposit box, as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
29 sq mSleeps 21 Large bed (King size)Family Room
The spacious family room offers a wardrobe and a safe deposit box, as well as a private bathroom featuring a walk-in shower. The family room provides parquet floors and sea views. The unit offers 3 beds.
46 sq mSleeps 42 Single beds, 1 Extra-large double bed (Super-king size)Quadruple Room
The spacious quadruple room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a walk-in shower. The quadruple room provides a sofa, parquet floors and garden views. The unit has 3 beds.
93 sq mSleeps 42 Single beds, 1 Extra-large double bed (Super-king size)Superior King Room
The spacious double room offers a wardrobe and a safe deposit box, as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
46 sq mSleeps 21 Extra-large double bed (Super-king size)Deluxe Quadruple Room
The spacious quadruple room features a wardrobe and a safe deposit box, as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
81 sq mSleeps 42 Single beds, 1 Extra-large double bed (Super-king size)Superior Quadruple Room
The spacious quadruple room features a wardrobe and a safe deposit box, as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
81 sq mSleeps 42 Single beds, 1 Extra-large double bed (Super-king size)Superior Quadruple Room
The spacious quadruple room offers a wardrobe, a safe deposit box, as well as a private bathroom boasting a walk-in shower. The quadruple room features parquet floors and garden views. The unit has 3 beds.
81 sq mSleeps 42 Single beds, 1 Extra-large double bed (Super-king size)Pet-friendly
Luxury Quadruple Room
The spacious quadruple room features a wardrobe, a safe deposit box, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
120 sq mSleeps 42 Single beds, 1 Extra-large double bed (Super-king size)Premium Quadruple Room
This quadruple room is air-conditioned and has a private bathroom, a wardrobe and sea views. The unit has 3 beds.
11 sq mSleeps 42 Single beds, 1 Extra-large double bed (Super-king size)| Room Type | Details | Number of guests | Price | Action |
|---|---|---|---|---|
Small Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a walk-in shower. The twin/double room features parquet floors and provides a wardrobe, a safe deposit box and garden views. | Pet-friendly 19 sq m1 Extra-large double bed (Super-king size), 2 Single beds, 1 Extra-large double bed (Super-king size) | 2 | *Select dates & guests above to view pricing | |
Deluxe SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features parquet floors, a sofa, a wardrobe, a safe deposit box as well as garden views. The unit has 3 beds. | Pet-friendly 45 sq m1 Single bed, 1 Extra-large double bed (Super-king size) | 4 | *Select dates & guests above to view pricing | |
Double or Twin RoomThe spacious twin/double room offers a wardrobe and a safe deposit box, as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. | Pet-friendly 29 sq m1 Large bed (King size) | 2 | *Select dates & guests above to view pricing | |
Family RoomThe spacious family room offers a wardrobe and a safe deposit box, as well as a private bathroom featuring a walk-in shower. The family room provides parquet floors and sea views. The unit offers 3 beds. | Pet-friendly 46 sq m2 Single beds, 1 Extra-large double bed (Super-king size) | 4 | *Select dates & guests above to view pricing | |
Quadruple RoomThe spacious quadruple room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a walk-in shower. The quadruple room provides a sofa, parquet floors and garden views. The unit has 3 beds. | Pet-friendly 93 sq m2 Single beds, 1 Extra-large double bed (Super-king size) | 4 | *Select dates & guests above to view pricing | |
Superior King RoomThe spacious double room offers a wardrobe and a safe deposit box, as well as a private bathroom boasting a walk-in shower. The unit has 1 bed. | Pet-friendly 46 sq m1 Extra-large double bed (Super-king size) | 2 | *Select dates & guests above to view pricing | |
Deluxe Quadruple RoomThe spacious quadruple room features a wardrobe and a safe deposit box, as well as a private bathroom boasting a walk-in shower. The unit has 3 beds. | Pet-friendly 81 sq m2 Single beds, 1 Extra-large double bed (Super-king size) | 4 | *Select dates & guests above to view pricing | |
Superior Quadruple RoomThe spacious quadruple room features a wardrobe and a safe deposit box, as well as a private bathroom boasting a walk-in shower. The unit has 3 beds. | Pet-friendly 81 sq m2 Single beds, 1 Extra-large double bed (Super-king size) | 4 | *Select dates & guests above to view pricing | |
Superior Quadruple RoomThe spacious quadruple room offers a wardrobe, a safe deposit box, as well as a private bathroom boasting a walk-in shower. The quadruple room features parquet floors and garden views. The unit has 3 beds. | Pet-friendly 81 sq m2 Single beds, 1 Extra-large double bed (Super-king size) | 4 | *Select dates & guests above to view pricing | |
Luxury Quadruple RoomThe spacious quadruple room features a wardrobe, a safe deposit box, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds. | Pet-friendly 120 sq m2 Single beds, 1 Extra-large double bed (Super-king size) | 4 | *Select dates & guests above to view pricing | |
Premium Quadruple RoomThis quadruple room is air-conditioned and has a private bathroom, a wardrobe and sea views. The unit has 3 beds. | Pet-friendly 11 sq m2 Single beds, 1 Extra-large double bed (Super-king size) | 4 | *Select dates & guests above to view pricing |
Amenities
General
Pets allowedNon-smoking roomsFamily roomsSafety deposit boxNon-smoking throughoutServices
Meeting/banquet facilitiesAirport shuttleBabysitting/child servicesLaundryIroning serviceCurrency exchangeTour deskLuggage storageConcierge serviceShuttle service (free)Shuttle service (additional charge)Airport shuttle (additional charge)Daily housekeepingPet bowlsShuttle serviceFood & drink
RestaurantBarSpecial diet menus (on request)Kids' mealsKid-friendly buffetWine/champagneParking
ParkingFree parkingParking on sitePrivate parkingTransport
Airport pick upAirport drop offActivities
Fitness centreFishingSpa and wellness centreMassageHot tub/JacuzziCanoeingDivingSnorkellingPrivate beach areaWater sport facilities on siteBeachfrontOpen-air bathBeauty servicesFacial treatmentsManicurePedicureBody treatmentsBody scrubBody wrapSpa facilitiesSpa lounge/relaxation areaSpa/wellness packagesBack massageNeck massageFoot massageCouples massageHead massageHand massageFull body massageFitnessYoga classesBeachMovie nightsWalking toursThemed dinner nightsTour or class about local cultureCooking classLive sport events (broadcast)Pool & wellness
Salt-water poolShallow endSun loungers or beach chairsSun umbrellasSwimming poolOutdoors
GardenOutdoor poolOutdoor pool (all year)Outdoor furnitureOutdoor fireplaceReception
Invoice providedSafety & security
24-hour securityFire extinguishers
Staff follow all safety protocols as directed by local authoritiesFirst aid kit availableAccess to health care professionalsThermometers for guests provided by propertyFace masks for guests availableCleanliness & health measures
Use of cleaning chemicals that are effective against CoronavirusLinens, towels and laundry washed in accordance with local authority guidelinesGuest accommodation is disinfected between stays
Cashless payment availablePhysical distancing rules followed
All plates, cutlery, glasses and other tableware have been sanitizedGuests have the option to cancel any cleaning services for their accommodation during their stayDelivered food is securely coveredOther
Board games/puzzlesReviews
Policies
Check-in
Check-in start time: 15:00; end time: 19:00Check-out
Check-out start time: 11:00; end time: 12:00Age Restriction
Guests must be 18 or older to check in.Pets
Pets may be allowed, but only if requested in advance; fees may apply.Cancellation and Prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.Important Information
This property will not accommodate hen, stag or similar parties.
Frequently Asked Questions about Playa Viva
Yes, but pets are only allowed at Playa Viva with prior approval from the property. Contact Playa Viva before booking to confirm that your dog can stay and whether any fees or restrictions apply.
Pet fees at Playa Viva may depend on prior approval from the property. Contact Playa Viva before booking to confirm whether your dog is accepted and whether a pet fee or deposit will apply.
DogPack does not currently list a dog park within 10 km of Playa Viva. Explore dog parks in Juluchuca on DogPack’s Explore tab to find more options.
Pet supervision rules vary by property, and Playa Viva may not allow dogs to be left unattended in guest rooms. Check the hotel’s pet policy or ask the property at check-in before leaving your dog alone.
Check-in at Playa Viva starts at 15:00, and check-out is by 12:00. Contact the property in advance if you need an early check-in or late check-out.
DogPack does not currently list a veterinary clinic within 25 km of Playa Viva. Explore vets in Juluchuca on DogPack, or ask the hotel for the nearest veterinary clinic or emergency vet.
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