Seehotel Sternen
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Seehotel Sternen

  • 4
  • 8.8
  • 1.4k reviews

Pet-friendly
Hotel
booking pin

Winkelstrasse 46, Luzern, Switzerland

Pet policy at Seehotel Sternen

Pets on request

Pets are allowed only by prior arrangement. Contact the property before you book.

About

The Seehotel Sternen is located in the heart of central Switzerland, right by the banks of Lake Lucerne in the picturesque Horw Bay, only a 5-minute drive from Lucerne. Surrounded by a wonderful mountain panorama, the hotel features 25 rooms with balcony, 3 à-la-carte restaurants and 2 lakeside terraces with palm trees. The rooms feature views of Lake Lucerne or the lush green surroundings, a balcony and wireless internet access free of charge. The Basel-Gotthard motorway exit can be reached very quickly, while a direct scheduled bus service runs to Lucerne every 10 minutes. The natural surroundings of the Seehotel Sternen provide a great number of leisure activities: hiking on numerous walking paths, swimming in a natural bay of Lake Lucerne, boat rides and excursions, tennis and golf.

Check Availability

Select your dates and number of guests to see available rooms and pricing

Rooms

Pet-friendlyRoom with Lake View

Room with Lake View

This lakeside room offers a balcony, a minibar, a TV, a safety deposit box, radio, telephone and a bathroom with bath tub or shower and hairdryer. Please note that these rooms are not accessible with wheelchairs.
Area24 sq m
GuestsSleeps 3
Bed2 Single beds

Pet-friendlyRoom with City View

Room with City View

This north-facing room offers balcony, a minibar, a TV, a safety deposit box, radio, telephone and a bathroom with bath tub or shower and hairdryer. Please note that these rooms are not accessible with wheelchairs.
Area24 sq m
GuestsSleeps 3
Bed2 Single beds

Pet-friendlyRoom North

Room North

This double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Area24 sq m
GuestsSleeps 2
Bed2 Single beds

Amenities

General

Pets allowedPets allowedNon-smoking roomsNon-smoking roomsFamily roomsFamily roomsLiftLiftSafety deposit boxSafety deposit boxChapel/shrineChapel/shrineHeatingHeatingAllergy-free roomAllergy-free roomNon-smoking throughoutNon-smoking throughoutWiFi available in all areasWiFi available in all areas

Services

Room serviceRoom serviceMeeting/banquet facilitiesMeeting/banquet facilitiesExpress check-in/check-outExpress check-in/check-outFax/photocopyingFax/photocopyingLuggage storageLuggage storagePrivate check-in/check-outPrivate check-in/check-outPet bowlsPet bowls

Food & drink

RestaurantRestaurantBarBarSpecial diet menus (on request)Special diet menus (on request)Kids' mealsKids' mealsWine/champagneWine/champagne

Internet

Internet servicesInternet servicesWiFiWiFiFree WiFiFree WiFi

Parking

ParkingParkingParking on siteParking on sitePrivate parkingPrivate parkingStreet parkingStreet parking

Activities

Tennis courtTennis courtFishingFishingChildren's playgroundChildren's playgroundTable tennisTable tennisHikingHikingCyclingCyclingArcheryArchery

Pool & wellness

Sun loungers or beach chairsSun loungers or beach chairsSun umbrellasSun umbrellas

Outdoors

GardenGardenTerraceTerraceSun terraceSun terraceOutdoor furnitureOutdoor furniture

Reception

Invoice providedInvoice provided

Safety & security

Key card accessKey card accessSecurity alarmSecurity alarmSmoke alarmsSmoke alarmsCCTV in common areasCCTV in common areasFire extinguishersFire extinguishersStaff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authoritiesHand sanitizer in guest accommodation and key areasHand sanitizer in guest accommodation and key areasFirst aid kit availableFirst aid kit availableFace masks for guests availableFace masks for guests available

Cleanliness & health measures

Use of cleaning chemicals that are effective against CoronavirusUse of cleaning chemicals that are effective against CoronavirusLinens, towels and laundry washed in accordance with local authority guidelinesLinens, towels and laundry washed in accordance with local authority guidelinesGuest accommodation is disinfected between staysGuest accommodation is disinfected between staysPhysical distancing in dining areasPhysical distancing in dining areasFood can be delivered to guest accommodationFood can be delivered to guest accommodationCashless payment availableCashless payment availablePhysical distancing rules followedPhysical distancing rules followedScreens or physical barriers placed between staff and guests in appropriate areasScreens or physical barriers placed between staff and guests in appropriate areasAll plates, cutlery, glasses and other tableware have been sanitizedAll plates, cutlery, glasses and other tableware have been sanitizedGuests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay

Reviews

8.8

4-star Hotel

Guests rate this property 8.8/10 based on 1,401 reviews.

Policies

Check-in

Check-in start time: 15:00; end time: 22:00

Check-out

Check-out start time: 07:00; end time: 11:00

Age Restriction

Guests must be 18 or older to check in.

Pets

Pets may be allowed, but only if requested in advance; fees may apply.

Cancellation and Prepayment

Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.

Important Information

Please note that the hotel has no air-conditioning. Smoking is only permitted on the balconies or on the terrace. Please note further that the full amount of reservation has to be paid upon arrival in CHF. Payments in EUR are not accepted. If you are travelling with children, please inform the property in advance of their number and age. You can use the special requests box upon booking or contact the property at the contact details stated in your booking confirmation. Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations. Please note that the reception is closed between 23:00 and 07:00. Please note that check-in after 22:30 is not possible. Please note that from November to February, arrival on Mondays is only possible from 15:00, as the reception is not available before then. Please note that the restaurant is closed on Mondays and Tuesdays. Parking costs CHF 10.00 per night."Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Frequently Asked Questions about Seehotel Sternen

Yes, but pets are only allowed at Seehotel Sternen with prior approval from the property. Contact Seehotel Sternen before booking to confirm that your dog can stay and whether any fees or restrictions apply.

Pet fees at Seehotel Sternen may depend on prior approval from the property. Contact Seehotel Sternen before booking to confirm whether your dog is accepted and whether a pet fee or deposit will apply.

Yes. The closest dog park to Seehotel Sternen is Hundewiese Allmend, 3 km away. Explore more dog parks in Luzern on DogPack’s Explore tab.

Pet supervision rules vary by property, and Seehotel Sternen may not allow dogs to be left unattended in guest rooms. Check the hotel’s pet policy or ask the property at check-in. If you need care for your dog while you are out, the closest dog daycare is Erika’s Hundebetreuung, 4.2 km away.

Check-in at Seehotel Sternen starts at 15:00, and check-out is by 11:00. Contact the property in advance if you need an early check-in or late check-out.

DogPack does not currently list a veterinary clinic within 25 km of Seehotel Sternen. Explore vets in Luzern on DogPack, or ask the hotel for the nearest veterinary clinic or emergency vet.

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