Hotel Unknown
Colonia Barrio Santiago Calle 53 # 559 B y C, Mérida, Mexico
Pet policy at Hotel Unknown
Pets allowed, fee may apply
The property accepts pets and may charge for them. Confirm the amount with the property when you book.
About
Comfortable Accommodations
Hotel Unknown in Mérida offers comfortable rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a work desk, TV, and free WiFi.Exceptional Facilities
Guests can enjoy a year-round outdoor swimming pool, terrace, and garden. The hotel features a restaurant serving Italian and Mexican cuisines, a bar, and massage services. Additional amenities include a fitness centre, wellness packages, and a tour desk.Dining Experience
The restaurant offers a traditional and modern ambience, serving brunch, lunch, and cocktails. Breakfast includes local specialities and fresh fruits.Convenient Location
Located 5 km from Manuel Crescencio Rejón International Airport, the hotel provides easy access to local attractions. Highly rated for its swimming pool, room cleanliness, and comfort.Check Availability
Select your dates and number of guests to see available rooms and pricing
Rooms
Standard King with Garden
33 sq m
Sleeps 2
1 Extra-large double bed (Super-king size)Standard King With Private Pool
35 sq mSleeps 21 Extra-large double bed (Super-king size)Double Standard With Garden
42 sq mSleeps 42 Double bedsDouble Standard With Private Pool
38 sq mSleeps 42 Double bedsMaster Suite With Garden
54 sq mSleeps 41 Double bed, 1 Large bed (King size)| Room Type | Details | Number of guests | Price | Action |
|---|---|---|---|---|
Standard King with GardenThe spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. | Pet-friendly 33 sq m1 Extra-large double bed (Super-king size) | 2 | *Select dates & guests above to view pricing | |
Standard King With Private PoolThis double room provides a private pool. The spacious double room offers air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed. | Pet-friendly 35 sq m1 Extra-large double bed (Super-king size) | 2 | *Select dates & guests above to view pricing | |
Double Standard With GardenThe spacious twin room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds. | Pet-friendly 42 sq m2 Double beds | 4 | *Select dates & guests above to view pricing | |
Double Standard With Private PoolGuests will have a special experience as the twin room offers a private pool. The spacious twin room provides air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a shower. The unit offers 2 beds. | Pet-friendly 38 sq m2 Double beds | 4 | *Select dates & guests above to view pricing | |
Master Suite With GardenGuests will have a special experience as the suite features a private pool. Boasting 1 bedroom, this spacious suite has 1 bathroom with a shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds. | Pet-friendly 54 sq m1 Double bed, 1 Large bed (King size) | 4 | *Select dates & guests above to view pricing |
Amenities
General
Pets allowedNon-smoking roomsFamily roomsSafety deposit boxSoundproof roomsNon-smoking throughoutAir conditioningWiFi available in all areasServices
Room serviceMeeting/banquet facilitiesTour deskLuggage storageConcierge serviceDaily housekeepingFood & drink
RestaurantBarBreakfast in the roomSpecial diet menus (on request)Kids' mealsWine/champagneFruitsInternet
Internet servicesWiFiFree WiFiActivities
Spa and wellness centreMassageSpa lounge/relaxation areaSpa/wellness packagesBack massageNeck massageFoot massageHead massageHand massageFull body massagePool & wellness
Sun loungers or beach chairsSun umbrellasSwimming poolOutdoors
GardenTerraceOutdoor poolOutdoor pool (all year)Outdoor furnitureSafety & security
24-hour securitySmoke alarmsCCTV in common areasFire extinguishers
Staff follow all safety protocols as directed by local authoritiesShared stationery such as printed menus, magazines, pens, and paper removedHand sanitizer in guest accommodation and key areasProcess in place to check health of guestsFirst aid kit availableAccess to health care professionalsCleanliness & health measures
Use of cleaning chemicals that are effective against CoronavirusLinens, towels and laundry washed in accordance with local authority guidelinesGuest accommodation is disinfected between staysGuest accommodation sealed after cleaning
Physical distancing in dining areasFood can be delivered to guest accommodation
Contactless check-in/check-outCashless payment availablePhysical distancing rules followedMobile app for room serviceScreens or physical barriers placed between staff and guests in appropriate areasProperty is cleaned by professional cleaning companiesAll plates, cutlery, glasses and other tableware have been sanitizedGuests have the option to cancel any cleaning services for their accommodation during their stayBreakfast takeaway containersDelivered food is securely coveredReviews
4-star Hotel
Guests rate this property 8.3/10 based on 271 reviews.
Dog Parks near Hotel Unknown
Explore nearby dog parks in Merida, including Parque la plancha, located 1.8 km from Hotel Unknown.
Policies
Check-in
Check-in start time: 15:00; end time: 20:00Check-out
Check-out start time: 08:00; end time: 12:00Age Restriction
Guests must be 18 or older to check in.Pets
Pets are allowed, but additional charges may apply.Cancellation and Prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.Frequently Asked Questions about Hotel Unknown
Yes. Hotel Unknown allows pets, but an additional pet fee may apply. Contact the property or review the booking terms to confirm the current fee, dog restrictions, and pet policy before booking.
Yes, a pet fee may apply at Hotel Unknown, but the amount is not currently listed. Contact the property before booking to confirm the current pet fee and any additional pet-related charges or restrictions.
Yes. The closest dog park to Hotel Unknown is Parque la plancha, 1.8 km away. Explore more dog parks in Merida on DogPack’s Explore tab.
Pet supervision rules vary by property, and Hotel Unknown may not allow dogs to be left unattended in guest rooms. Check the hotel’s pet policy or ask the property at check-in. If you need care for your dog while you are out, the closest dog daycare is Patitas al volante, 5.2 km away.
Check-in at Hotel Unknown starts at 15:00, and check-out is by 12:00. Contact the property in advance if you need an early check-in or late check-out.
The closest veterinary clinic to Hotel Unknown is LA MASCOTINA VETERINARIA Y BOUTIQUE CANINA, 3.9 km away. Check the clinic’s opening hours before visiting, especially if you need urgent or emergency care.
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